1. Scope
This Privacy Policy applies to personal data collected through the ZHS Affiliate Program registration page, application form, onboarding communications, and any related correspondence or interaction with ZHS in connection with your application to join the affiliate program. This Privacy Policy also applies to your use of the affiliate dashboard, content hub, and related programme features, where applicable.
This Privacy Policy does not govern any separate agreement that may be entered into between you and ZHS, including any Affiliate Marketing Agreement, which shall be subject to its own terms and conditions.
2. Personal Data We Collect
In connection with your registration and affiliate application, we may collect the following categories of personal data:
- full name;
- email address;
- login credentials, account credentials, or authentication information, where applicable;
- date of birth;
- country of residence;
- banking and payout details, where applicable;
- application responses, including information regarding your background, audience, experience, or reasons for wishing to become an affiliate;
- correspondence and communication records between you and ZHS;
- technical information such as IP address, browser type, device identifiers, and usage data, where applicable;
- any other information you voluntarily provide to us in connection with your application.
3. Purpose of Collection and Use
We may collect, use, process, and retain your personal data for the following purposes:
- to receive, review, and assess your application to join the ZHS Affiliate Program;
- to create and administer your account on the affiliate platform;
- to communicate with you regarding your application, including follow-up, approval, rejection, or request for additional information;
- to conduct onboarding procedures if your application is approved;
- to maintain records of applications and affiliate participation;
- to detect, prevent, and investigate fraud, misuse, or unauthorised activity;
- to comply with applicable legal, regulatory, accounting, and internal governance obligations;
- to administer, operate, improve, and secure our website, systems, and related services;
- to send you affiliate programme updates or other communications where you have requested or consented to receive them.
4. Affiliate Payout, Commission, and Dashboard Information
If your application is approved and you become an affiliate, we may collect, use, disclose, and process additional information necessary to administer commission payments, maintain your affiliate account, and provide access to your dashboard.
By providing your payout and bank details, you acknowledge that ZHS will process such information for the purposes described in this Privacy Policy, including where necessary to administer the affiliate relationship, calculate and process commission payments, comply with legal, tax and accounting obligations, and protect against fraud, errors, abuse or unauthorised activity.
Your affiliate dashboard is provided for account administration, commission tracking, performance reporting, and related payout management purposes.
This may include:
- your bank account name;
- your bank name;
- your bank account number;
- payment method details;
- tax, withholding, or invoicing details, where applicable;
- commission records;
- payout records;
- order and sales data generated through your affiliate account;
- payment status, processing fees, tax withheld, reference numbers, and payment dates;
- dashboard activity and related account information.
We use this information for the following purposes:
- to calculate, verify, and process commission payments;
- to maintain accounting, audit, and payment records;
- to display order, sales, commission, and payout information in your dashboard;
- to administer your affiliate account and performance reporting;
- to detect and prevent fraud, errors, abuse, or unauthorised activity;
- to comply with legal, tax, accounting, and regulatory obligations.
We may disclose this information to our authorised personnel, payment processors, banking partners, accountants, auditors, affiliate platform providers, and other third parties reasonably necessary for the administration of commission payments and related business operations.
By providing your payout and bank details, you acknowledge and consent to ZHS using such information for the purposes described in this Privacy Policy.
5. Basis for Processing
Where required by applicable law, ZHS processes personal data on one or more of the following legal bases, depending on the purpose of the processing:
- consent, where you voluntarily provide information or agree to receive certain communications;
- steps taken prior to entering into a contract, where we process your personal data to review your application and consider whether to approve you for the affiliate program;
- performance of a contract, where your application is approved and we need to create or administer your affiliate account or manage the affiliate relationship;
- legitimate interests, including operating, improving, securing, and administering the affiliate platform, communicating with applicants, maintaining internal records, and preventing fraud or misuse; and
- compliance with legal and regulatory obligations, where we are required to retain records, respond to lawful requests, or meet legal, tax, accounting, or compliance requirements.
Where processing is based on consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing carried out before that withdrawal.
6. Disclosure of Personal Data
We may disclose your personal data only where necessary and for legitimate business purposes, including disclosure to:
- our employees, officers, contractors, and authorised representatives who require access for application review, onboarding, or administration;
- service providers, vendors, and processors assisting us with hosting, technical support, email delivery, communications, analytics, security, or affiliate management, who process personal data on our behalf and under appropriate confidentiality and data protection obligations;
- legal, regulatory, tax, accounting, or governmental authorities where required or permitted by law;
- third parties in connection with a corporate transaction, restructuring, merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
We do not sell your personal data.
7. International Transfers
If your personal data is transferred to or accessed from a jurisdiction outside your country of residence, we will take reasonable steps to ensure that appropriate safeguards are in place, as required by applicable law.
8. Retention of Personal Data
We will retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including for the duration of the application review process, any subsequent affiliate relationship, and for such additional period as may be required for legal, regulatory, accounting, dispute resolution, fraud prevention, or internal record-keeping purposes.
If your application is unsuccessful, we may retain your personal data for a reasonable period after the conclusion of the application process unless deletion is required by law.
9. Security
We implement reasonable administrative, technical, and organisational safeguards designed to protect personal data from unauthorised access, disclosure, alteration, loss, or destruction. However, no system of transmission or storage can be guaranteed to be completely secure, and we cannot warrant absolute security.
10. Your Rights
Subject to applicable law, you may have certain rights in relation to your personal data, including the right to:
- access your personal data;
- request correction of inaccurate or incomplete personal data;
- withdraw consent, where applicable;
- request deletion or erasure of personal data in certain circumstances;
- object to or restrict certain forms of processing;
- request information regarding how your personal data is processed.
To exercise any applicable rights, you may contact us using the details provided below.
11. Cookies and Similar Technologies
Our website may use cookies or similar technologies to enable essential site functionality, improve performance, and enhance user experience. Where required by law, additional notice or consent may be obtained for non-essential cookies or similar technologies.
12. Children’s Privacy
The ZHS Affiliate Program is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a minor without appropriate consent or legal basis, we may take steps to delete such information.
13. Third-Party Links and Services
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of such third parties and use of those third-party services is governed by their own terms and privacy policies. We encourage you to review their privacy policies before providing any personal data to them.
14. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy from time to time. Any revisions will be posted on this page with the updated effective date. Your continued use of the website after such changes are posted constitutes acceptance of the revised Privacy Policy to the extent permitted by law.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which we handle personal data, please contact:
Zazen Health Solutions
Email: legal@zazenhealthsolutions.com
Website: https://affiliates.zazenhealthsolutions.com/